FAQ

What is interoperability?

Interoperability is the ability of systems and software to exchange data and use the information that is shared between them. Interoperability is crucial in healthcare because it allows different organizations to share patient data and have a more comprehensive patient record, which leads to better care.

Can any medical device be connected through the OpenConnect platform?

Most medical devices, including ventilators, pumps, patient monitors, anesthesia machines, and more can be connected to R Group’s OpenConnect ™ platform. If your organization uses a device that is not currently on our platform, we can perform a review and quickly add it

Can R Group products connect devices to any Electronic Medical Record (EMR)?

Yes. R Group’s OpenConnect platform is EMR-agnostic and can connect to any EMR system that your organization uses.

How do I know that my data will be secure in the OpenConnect platform?

Our software platform adheres strictly to the Health Insurance Portability and Accountability Act (HIPAA) regulations. We prioritize the confidentiality, integrity, and availability of Protected Health Information (PHI) by implementing rigorous security measures. These include advanced encryption, access controls, audit logs, and secure data transmission protocols. Our commitment to compliance is reflected in our regular risk assessments and updates to our privacy policies, ensuring that patient data is handled with the utmost care and security at all times. With our platform, healthcare providers can confidently navigate the digital landscape, knowing their data management is compliant with HIPAA standards.

Can I customize OpenConnect for my organization’s needs?

While OpenConnect is designed to be a low-touch platform, pre-loaded with hundreds of device drivers, our enablement team can help you customize the platform to meet your needs. Please schedule a consultation to discuss your specific requirements.

Does R Group Help with Clinical Teams?

Yes. R Group has a team of Clinical Applications Specialists (CAS) who specialize in clinical informatics to support clinical data strategies.